True Clean Pressure Washing
Refund Policy
Last Updated: April 2026
True Clean Pressure Washing is committed to providing high-quality exterior cleaning services. Due to the nature of our work, the following refund policy applies:
No Guaranteed Results
While we strive for the best possible outcome, results may vary depending on:
- Surface condition and age
- Type and severity of stains (oil, rust, etc.)
- Previous damage or wear
We do not guarantee complete stain removal, and this does not qualify for a refund.
No Refunds After Service Completion
Once a service has been completed, all sales are final.
Refunds will not be issued for:
- Dissatisfaction with results that were explained beforehand
- Stains that could not be fully removed
- Pre-existing damage that becomes visible after cleaning
Service Issues (Re-Clean Policy)
If you are not satisfied with the service:
- You must notify us within 24 hours of completion
- We may offer a free re-clean of the specific area if deemed reasonable
Re-cleans are the only remedy offered, not refunds.
Cancellations & Deposits
- Cancellations must be made at least 24 hours in advance
- Late cancellations may result in a fee
Deposits (if required) are non-refundable
Incomplete or Denied Service
No refunds will be issued if service cannot be completed due to:
- lack of water access
- Obstructions not removed by customer
- Unsafe conditions
- Customer refusal during service
Weather & Rescheduling
Services may be rescheduled due to weather or safety concerns. This does not qualify for a refund.
Payment Disputed
By purchasing our services, you agree not to initiate chargebacks or payment disputed without first contacting us to resolve the issue. Unauthorized chargebacks may be pursued legally.
Contact Information
True Clean Pressure Washing
Owner: Miguel Contreras
Email: miguel@truecleanpw.com
Phone: (909)-225-3551